InteliGen NTC BaseBox 400Hz

InteliGen NTC BaseBox 400Hz

Order code: IG-NTC-BB 400Hz

This product is not recommended for new design.

Upcoming training: 3.12.2024. Find out more.

InteliGen NTC BaseBox 400Hz a controller with a broad range of communication capabilities for single or multiple diesel gen-sets, operating in stand-by or parallel mode. Intended primarily for land aircraft operations running at 400 Hz frequency, this controller will ensure secure remote monitoring of your sites.

Built-in PLC interpreter
Editable plug & play displays
Remote connection & monitoring
Controller redundancy
User defined protections and setpoints
True RMS measurement
Broad communication capabilities

InteliGen NTC BaseBox 400Hz

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Manuals

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Software

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Certifications

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CE for IG-IS-IM Controllers

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InteliGen NT 400Hz Conformity Declaration

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Make Your Equipment Less Remote

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Overview
Resources
Trainings

Overview
Resources
Trainings

Control your land aircraft operations safely and easily with our InteliGen NTC BaseBox 400Hz controller, ensuring greater safety, user protection and minimal downtime.

The InteliGen NTC BaseBox 400Hz offers:

AirGateComAp’s controllers incorporate AirGate connection technology to make access to the internet as simple as possible. AirGate enables our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses. 2.0 for easy connection to your equipment remotely, without worrying for about your asset’s IP address
Built-in PLCComAp has integrated Programable Logic Controller tightly with our standard line of controllers. This helps our customers to cut costs, minimise points of failure for advanced systems, and overcome any challenge that may occur. interpreter helping with the use of ComAp's free PLC Editor
User-defined protections and setpoints on top of default protection
Controller redundancyRedundancy in critical backup power systems is essential to ensure that the power is never compromised. Our controllers allow for installing a second controller to continuously monitor for potential failure. minimising solution downtime and ensuring the power isn’t compromised
More precise measuring with a True Root Mean Square measurement feature
Remote control and monitoring of your gen-set operations with WebSupervisor, our cloud-based fleet management tool
Compatible load/Var sharing and power managementOur system allows for up to 32 generators running in parallel, regardless of whether the generators are of different sizes, power outputs, and from different manufactures. The system is highly adaptive and can create up to 4 different schemes of power management that can be switched with a simple switch. with other ComAp solutions
Droop regulation allowing load and Var sharing when the inter-controller’s communication is lost
Start-up synchronisationComAp’s Start-up synchronisation eliminates any blackout time, and the start-up time is the same for sites running 2, 10, or even 30 gen-sets. To avoid delaying availability of the system due to slow-starting generators or other problems, any engines that fail to reach running speed with a specified time are rejected from the scheme and, if able, are left to perform traditional synchronising after the majority of sets have become available. to minimise the paralleling start sequence time and get the gen-set system up and running with the minimum possible delay
Dynamic spinning reserveDynamic Spinning Reserve allows the system to react flexibly to changes in power produced by renewable energy sources. ComAp controllers can react to requested spinning reserve and keep the sufficient amount of gen-sets running to cover the drop-in output of the renewable source (e.g. when cloud cover is heavier). helping to deliver maximum amount of available energy from photovoltaics *
Faster and cost-effective operations with signal sharing over a CAN bus across a group of control units
Possibility to have a mains application in a gen-set controller with firmware upload functions
Event-based history for fast and easy troubleshooting
Automatic Mains Failure that ensures automatic start of gen-sets and minimises downtime
Peak shaving for limiting the import from the mains (e.g. due to higher prices)
Load shedding ensuring the most important loads are running even when there is a lack of power
Compatible with the following remote displays

InteliVision 5
InteliVision 8
InteliVision 18Touch

* Feature available with a software key.

Frequently Asked Questions

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Can I unlock my controller?

If you have forgotten your controller password, it can be found using the password decode function.

You will need the following information about your device:

serial number
"password decode" number

Both numbers can be obtained through the monitoring software relevant to the device.

Serial number is available in Controller info
Password decode number is available in Values / Info

You can also show these numbers on your device's display. Typically, this requires a sequence or combination of buttons to be pressed. Details can be found typically in the device Operator guide.

Once you have these numbers, please contact your ComAp distributor and they will help you get your password back.

I cannot program my controller, it looks dead. How do I restore a controller with broken firmware?

The controller firmware does not usually break by itself however it can be damaged during controller programming, typically if power is lost during the process. If there does not seem to be a hardware issue with the controller there is an option to restore the controller using a process called ‘Boot Jumper’ programming.

This can be described as a sequence of steps you need to perform to allow the configuration tool to write new firmware into the device.

The steps typically are:

Physically connect the controller to your PC.
Power the controller on and initiate connection and firmware programming from the software tool menu.
The software will ask you to switch the device off, close the Boot Jumper and switch the device back on.
The programming will then proceed and you will receive further instructions during the process.

The boot jumper can be found either on the communication module (where plug-in modules are used) or on the device itself, typically under a rubber grommet, next to the dongle slot.

The description above is not enough? Try our Booot jumper training video.

How do I connect to my ComAp controller? What types of connections are supported?

ComAp offers a wide range of options to connect to your controller:

RS232 / RS485
USB - USB A<->B (usually a printer cable)
Internet connection - LAN, GPRS, 3G, 4G

Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT).

Each ComAp device usually allows for multiple ways of connection. The simplest one supported by the majority of our devices is the RS232 (serial) connection. For this, you need an RS232 cable (null modem) and if your PC is not equipped with an RS232 port you need a USB<->RS232 converter.
USB connections are very common. Almost all ComAp devices support connection using simple USB A<->B cable (printer cable) for easy configuration. Some devices can be powered from the USB port for programming to allow easy configuration right on your desk.
Other connection types: Internet connection (LAN, GPRS, 3G, 4G), Modbus RTU, Modbus TCP, SNMP, AirGate, Modem.
Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT). Not all types of connection are possible on each device. You can find all the details related to this topic in your device's Comprehensive guide or Communication guide.

Detailed information about connection to:
InteliLite NT, InteliATS NT, InteliCompact NT is available IL-NT, IA-NT, IC-NT Communication Guide (page 21)
InteliGen-NT, InteliSys-NT, InteliMains-NT is available in IGS-NT Communication Guide (page 19)
InteliLite is available in Global Guide InteliLite AMF25 Global Guide (page 126)

I cannot connect to my controller using the Internet or AirGate connection, why?

Usually connecting to the controller over the internet is straightforward and works out of the box. However, there are a few parameters that need to be set correctly.

Make sure you have the latest firmware in the controller itself but also in all the communication modules (plug-in, built-in or external).
- Communication modules that supports connection via the internet
  - CM-4G-GPS
  - CM-Ethernet
  - CM-GPRS
  - InternetBridge-NT 4G
  - InternetBridge-NT
  - IB-Lite
  - IB-COM (Built-in communication module for NTC controllers)
  - IL-NT GPRS

Ensure the communication interface is configured correctly.
- CM-4G-GPS, CM-Ethernet, CM-GPRS - Can be set in the controllers setpoints on the unit itself or using InteliConfig configuration software.
- IB-COM, IB-Lite - Use web interface - just connect to http://<controller-ip-address>/sp_index.htm using your favourite web browser.
- InternetBridge-NT 4G, InternetBridge-NT - Requires a software tool called IBNTConfig(https://www.comap-control.com/products/detail/ib-nt-config) and an USB A<->B cable for configuration. This way you can also enable MODBUS, SNMP etc.

Make sure there is no firewall blocking your connection. Consult your IT specialist or ISP if not sure. If you use a firewall, make sure the following ports are open for communication:
- The device must be able to send data to the AirGate server at UDP port 6127 and TCP port 23. The TCP port can be changed in the module setup to 21 if needed.
- TCP port 44445 is required for WebSupervisor connection.
- Port 80 is used for accessing the communication module web interface.
- Port 502 is used for Modbus TCP communication (enabled by default).
- Port 161 is used for SNMP (needs to be enabled).

How do I change the controller firmware? Where can I get the latest firmware?

You can download the latest firmware package on the webpage of the device. You can easily navigate there through the ‘Products’ section or just use the Search function. If you cannot find the firmware on the website or if you require different than the offered version do not hesitate to contact our support team.

The firmware upgrade itself is easy to perform. You need the appropriate configuration software and a connection to the controller (preferably a direct connection). Prior to initiating the update process, we strongly recommend you to save a complete backup of your device.

It usually consists of several steps:

Create a controller back up.
Update the device firmware. It will contain default Configuration Archive and default Application.
Change the Application (SPtM, MiNT, MCB, MGCB, BTB, etc) to the required type (by programming appropriate default archive to the controller).
Use the Import Configuration Wizard to restore your previous configuration. In some cases manual interventions might be needed during this step.
Optional: Update the connected display firmware or device communication module firmware.

Should you be unsuccessful in programming the new version, the rollback procedure is to install previous firmware version and use your back up to restore the controller to its original state before the firmware upgrade was attempted.